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Monday, December 22, 2014
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Contact Us
Toll-free: (800) 545-5735
 
24-hour outage phone:
(800) 619-5460
 
 
Offices/Customer Service Centers
 
Click the office name to get a map.
 
Mailing Address:
P.O. Box 681570
Prattville, AL 36068
 
Physical Address:
1802 U.S. Hwy 31
Prattville, AL 36067
 
Office open from 7:30 am to 4:30 pm.
 
1601 7th St. North
Suite A
Clanton, AL 35045
 
Office open from 7:30 am to noon
and 1:00 pm to 4:30 pm.
 
637 Coosa River Pkwy
Wetumpka, AL 36092
 
Office open from 7:30 am to noon
and 1:00 pm to 4:30 pm.
 
Rockford 

9191 North US Hwy 231

Rockford Al, 35136

 

Office open from 7:30 am to noon
and 1:00 pm to 4:30 pm.

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Central Alabama Electric Cooperative is a not for profit, member-owned electric distribution utility serving more than 40,000 meters in a 10-county area of central Alabama just north of Montgomery.  The cooperative is a $150 million company with 5,500 miles of line serviced by 123 employees.

Our customers are both members and owners of our business.  They are represented by a 10-member elected Board of Trustees that makes business policy and responds to member-owner needs and expectations.  This provides our customers with a voice in our business decisions and keeps our company responsive to their needs and expectations.

Prepay
CAEC members who are looking for another way to manage and pay for electricity usage will soon have a new option - Prepay.  Prepay is just what it sounds like.  As a CAEC member, you can have the opportunity to pay for electricity prior to its consumption.
 
The prepay program provides a great deal of flexibility.  New members will have the option to sign up for Prepay instead of having to pay a deposit, while existing members can use Prepay to efficiently manage energy consumption.
 
Prepay participants can make payments at any of CAEC's service centers, by phone or through the Web.  Payments are automatically applied, and notifications for daily balances and low balances can be sent a number of ways - through a phone call, text message or email - at the time of day or night that you choose.
 
Participants can also check their Prepay account balance 24 hours a day, seven days a week via the Web.
 
If you're interested in CAEC's Prepay service or have further questions, call us at (800) 545-5735 or send us an email.
 
Usage Monitoring Service Also Available to all Members!
 
How would you monitor your home's energy at anytime?  CAEC members can now take advantage of www.MyUsage.com, a free online service that allows you to monitor your daily power consumption and also lets you set e-mail alerts when your usage approaches a certain threshold that is determined by you.
 

 

 

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